Returns & Exchanges

At Speedcube Solutions and Tutorials, we want you to be completely satisfied with your speedcubes and accessories. If your puzzle isn't performing as expected, you can return or exchange your items within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Return

    Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Place the item in its original manufacturer packaging, ensuring all accessories, spare parts, and tensioning tools are included in the box.

  • 3.
    Ship the Item

    Affix the provided shipping label to your package and drop it off at any authorized carrier location to send it back to our processing center.

  • 4.
    Receive Refund or Exchange

    Once our technicians inspect the cube for damage, we will process your full refund or ship out your requested replacement within 3-5 business days.